The rules of using what we build.

This governs your use of this website and of our two products, Sattva and KAI. Please read it before using either app, especially the sections on subscriptions, AI features, and data backup responsibility — several of them describe things that cannot be undone.

1. Who these terms are with

"Company," "we," "us," and "our" refer to Muladhara Yoga Wellness OPC Private Limited, an Indian private limited company, trading and operating publicly under the brand name "Muladhara Holistic Technology." "Services" means this website (muladharaholistictechnology.com), and our software products Sattva (holistic practice management) and KAI (financial management, also known as KAI: Khata Accounting India). "You" and "User" mean anyone who accesses the website or uses either app, whether on the Free tier, a paid tier, a trial, or as part of a white-label enterprise deployment.

2. Acceptance of these terms

By accessing this website, installing Sattva or KAI, creating an account within either app, or clicking "I agree" at any point in either app, you agree to be bound by these Terms and Conditions and by our Privacy Policy. If you do not agree, do not access the website or use either app. If you are using either app on behalf of a business, you confirm you have authority to bind that business to these terms.

3. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to purchase a paid plan or enter into an enterprise agreement with us. Sattva and KAI are business tools intended for practitioners, small businesses, and enterprises — they are not designed or marketed for use by children.

4. What Sattva and KAI actually are

Sattva is an offline-first practice management app for holistic wellness professionals — bookings, client records, appointments, invoicing, and WhatsApp-based client communication. KAI is an offline-first accounting and financial management app for small businesses, covering invoicing, expenses, GST-ready reports, payroll, and financial statements. Both apps run primarily on Android; desktop (Windows, with macOS and Linux on request) and iOS builds are available on request rather than being generally published at this time. Features, screens, pricing, and platform availability described on this website reflect the current state of the apps and may change — where a change is material, we will update the relevant page.

5. Free trial, subscriptions, and billing

Both apps begin with a 108-day trial giving full access to paid ("Pro") features from the date of installation, with no payment method required. After the trial ends, each app reverts automatically to its Free tier (with the usage limits described on the respective pricing page) unless you purchase a paid plan. Paid plans (monthly, annual, or lifetime, as offered per app) are billed and processed through Google Play Billing, or through the equivalent Apple App Store billing system where an iOS build is provided. We do not directly collect or store your payment card details — that is handled entirely by the platform (Google or Apple). Subscription renewal, cancellation, refunds, and billing disputes for in-app purchases are governed by that platform's own policies, not by us directly; we will assist in good faith where we reasonably can, but the platform's decision on a refund is final. Prices shown on this website and inside the apps are in Indian Rupees (INR) unless stated otherwise, and may change from time to time — a price change will not retroactively affect an active subscription period you have already paid for.

6. AI features — bring your own key

Both apps offer optional AI-assisted features (financial analysis and chat assistance in KAI; client insights, daily briefings, and message drafting in Sattva). These features require you to configure your own API key with a third-party AI provider of your choice (for example Google Gemini, OpenAI, Anthropic Claude, xAI Grok, Moonshot Kimi K2, Groq, or DeepSeek, depending on the app). We do not operate our own AI service, do not see your API key, and are not a party to your contractual relationship, billing, or data-handling agreement with that provider — your use of any AI provider is governed by that provider's own terms and privacy policy, which you are responsible for reviewing. Where personal or business-identifying information could be exposed to an AI provider, our apps are designed to withhold or pseudonymise it before any request is sent — see our Privacy Policy for the specific architecture. AI-generated output (calculations, recommendations, tips, drafted messages, or analysis) is provided for convenience only, may be inaccurate or incomplete, and is not professional, financial, tax, medical, or legal advice. You are responsible for reviewing and verifying any AI-generated content before relying on it or acting on it.

7. Not professional advice

KAI is an accounting and bookkeeping tool. It is not a chartered accountant, company secretary, or tax advisor, and its reports — including GST summaries and MCA-compatible exports — do not constitute filed returns, certified financial statements, or professional sign-off. You remain responsible for reviewing KAI's output with a qualified professional before filing, submitting, or relying on it for any statutory or regulatory purpose. Sattva's client health tags, intake notes, and goal-tracking fields are practice-management notes intended to help you run your business — they are not medical records, are not intended for clinical diagnosis or treatment decisions, and should not be treated as a substitute for professional medical documentation or advice.

8. Your data is yours — and your responsibility

Sattva and KAI are offline-first by design: your business, client, and financial data is stored only on your device, encrypted locally, and is never transmitted to our servers as a matter of ordinary operation. This gives you full ownership of your data, but it also means we have no copy of it and no way to recover it on your behalf. If you forget your PIN or backup passphrase, lose your device, or uninstall the app without first exporting a backup, that data cannot be recovered by you or by us — this is a direct consequence of genuine encryption, not a limitation we can override. You are solely responsible for taking regular encrypted backups and storing them safely (for example, via the optional Google Drive backup feature). We are not liable for any loss of data arising from a forgotten credential, device loss or damage, uninstallation, or failure to maintain a backup.

9. Acceptable use

You agree not to: reverse-engineer, decompile, or attempt to extract source code from either app beyond what is expressly permitted under a signed enterprise/white-label agreement; circumvent, disable, or interfere with license verification, trial limits, or payment mechanisms; use either app for any unlawful purpose, including tax evasion or falsifying financial or business records; upload, store, or transmit content through any connected third-party service (such as an AI provider or WhatsApp) that is unlawful, infringing, or harmful; or resell, sublicense, or white-label either app without a separate written enterprise agreement with us. We reserve the right to suspend or terminate access for any user found to be in material breach of this section.

10. Intellectual property

This website, and the Sattva and KAI applications — including their design, source code, branding, and content — are the intellectual property of Muladhara Yoga Wellness OPC Private Limited. Your purchase of a Free, Monthly, Annual, or Lifetime plan grants you a limited, non-exclusive, non-transferable license to use the relevant app for your own business purposes; it does not transfer any ownership of the underlying software, source code, or intellectual property to you. Enterprise and white-label engagements may include source code ownership, full branding rights, or other IP terms as specifically defined in that engagement's signed agreement, which takes precedence over this general license for that client.

11. Contact form and proposal submissions

Submitting a proposal or inquiry through our Connect form does not create a contract, obligation, or guarantee of engagement. Proposals are reviewed at our sole discretion, and we reserve the right to decline any project without providing a reason. A binding engagement (including any white-label or enterprise arrangement) exists only once both parties have signed a separate written agreement.

12. Third-party services and integrations

Our apps and website interoperate with third-party services we do not control, including Google Play Billing, Google Drive (for optional backup), WhatsApp (via device-level deep links, for optional messaging), and the AI providers described in Section 6. We are not responsible for the availability, security, accuracy, or policies of these third-party services, and your use of them is governed by their own respective terms. If a third-party service becomes unavailable, changes its terms, or discontinues support, we will make reasonable efforts to adapt but cannot guarantee uninterrupted integration.

13. No warranty

The website and both apps are provided "as is" and "as available," without warranty of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the apps will be uninterrupted, error-free, or free of defects, or that any AI-generated, calculated, or generated output will be accurate or complete. Because both apps are offline-first, there is no server-side uptime commitment to offer — availability of core features depends on your own device functioning correctly.

14. Limitation of liability

To the maximum extent permitted by applicable law, Muladhara Yoga Wellness OPC Private Limited will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or business opportunity, arising out of or related to your use of the website or either app — including, specifically, data loss caused by a forgotten PIN or backup passphrase, device loss or failure, or failure to maintain your own backups (Section 8), and any decision made in reliance on AI-generated or app-generated output (Sections 6–7). Our total aggregate liability for any claim arising from these terms or your use of the Services, however arising, will not exceed the amount you paid us in the twelve (12) months preceding the claim, or INR 5,000, whichever is greater. Nothing in this section limits liability that cannot be excluded under applicable Indian law, including liability for gross negligence or willful misconduct.

15. Indemnification

You agree to indemnify and hold harmless Muladhara Yoga Wellness OPC Private Limited, its founders, and employees from any claim, liability, damage, or expense (including reasonable legal fees) arising from your misuse of the Services, your violation of these terms, your violation of any law or regulation, or your violation of any third-party right, including in the data you enter, generate, or share through either app.

16. Termination and suspension

You may stop using either app at any time by uninstalling it; because your data lives on your device, this is entirely within your control. We may suspend or terminate your access to paid features (subject to any applicable platform refund policy) if we reasonably believe you have materially breached these terms, including the acceptable-use restrictions in Section 9. For enterprise and white-label engagements, termination is governed by the specific signed agreement for that engagement.

17. Governing law and disputes

These terms are governed by the laws of India, without regard to conflict-of-law principles. Any dispute arising out of or relating to these terms or the Services will be subject to the exclusive jurisdiction of the competent courts in India. Before initiating formal proceedings, we encourage you to contact us directly — most concerns can be resolved without escalation.

18. Severability and entire agreement

If any provision of these terms is found unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. These terms, together with our Privacy Policy and, where applicable, a signed enterprise/white-label agreement, constitute the entire agreement between you and us regarding the Services, and supersede any prior agreements on the same subject.

19. Changes to these terms

We may update these Terms and Conditions at any time to reflect changes in our products, pricing, or legal requirements. Continued use of the website or either app after a change is posted constitutes acceptance of the revised terms. Where a change is material, we will make reasonable efforts to bring it to your attention — for example, via an in-app notice or a note on this page. The date at the top of this page always reflects the version currently in effect.

20. Contact

Questions about these Terms and Conditions can be sent to contact@muladharaholistictechnology.com or +91 8100 110 396. This document is published by Muladhara Yoga Wellness OPC Private Limited, trading as Muladhara Holistic Technology.